Can I pay monthly instead of annually?
Yes. Monthly payment options are available for both Surface Monitoring and Application Scanning. See details in the information box under each product.
What is a scan profile?
A scan profile can be a domain, subdomain, or IP address you own. The great thing about scan profiles is that you customize them with different configurations. For example, you can scan the same domain with different credentials.
During the trial period, there is a limit of 5 scan profiles.
Can I change my product subscription at any time?
Yes, we can manually adjust your subscription through the interface at any time or by emailing our support. We will adjust the plan for the next payment period.
What payment methods do you accept?
We accept credit cards (Visa, MasterCard, Maestro, American Express, Diners Club) and annual invoices (Minimum order value via invoice $1650/€1500).
Can I delete my account at any time?
Yes. All data (test results, payment history, and configuration) is owned by the user and can be deleted directly on the customer's request.
Do you have any discounts for non-profit organizations?
If you have a private project or are a non-profit organization, you can run one scan profile for free with unlimited use. Read our guidelines on what we consider a non-profit organization, and contact us if you believe you fit the profile.